Managment
Head of Operations
13 000,00 - 15 000,00 PLN + VAT (B2B)
On-site
Full-time
CrustLab is more than a software development company. It’s a powerhouse of innovation, expertise, and technical excellence for all things iGaming.
What does it mean?
At our core, we craft gambling software (sportsbooks and casino platforms included) with a touch of gaming and sports. But we also excel at developing Fintech and Blockchain-based solutions.
Serving clients across the globe, CrustLab doesn’t just code web or mobile apps, but handles product development comprehensively, from ideation and design to maintenance.
Our talented team is driven by ambition and passion for continuous growth. We just love the challenge of turning original visions into reality.
requirements
- 3 years of experience in a similar position, at least 5 years of experience as an IT Project Manager
- Experience of working as a Product Owner/Project Manager/Business Analyst/Business Tech Advisor
- Good knowledge of Scrum – proven by a certification (PSM, PSPO or other)
- Process approach to work and a numerical approach to management
- Very good understanding of the software development cycle (Scrum, Scrumban)
- Very good knowledge of Agile development
- Outstanding communication skills
- Excellent English skills (C1)
You will be focusing mainly on
- Managing the operations part of the company
- Reviewing the results of Operations department
- Managing the timetables and budgets of projects
- Taking care of the margin level of projects
- Tracking of the key performance indicators related to the operations
- Building the internal knowledge database and overseeing the actions regarding knowledge transfer within the company
- Coordinating the workflow between recruitment and operations
- Creating and implementing consistent processes in projects – building roadmaps and processes related to the delivery of services within the company
- Resource planning within the company
- Defining company standards regarding software development
- Reporting of free resources and coordinating the sales department actions related to that field
- You will be closely collaborating with people from other departments, such as CEO, CTO, Head of People & Culture, Business tech Advisors, Lead Project Manager, VP of Sales & Marketing, VP of Finances
What we offer
Flexible cooperation: Sometimes we work in our pajamas, but we always give 100%!
Medical care at LUXMED: Because health is essential, and we opt for luxury!
MyBenefit cafeteria system (including Multisport): Thanks to this, you can exercise and then eat something delicious. All in one!
Dog-friendly office in Krakow, where we stroll in company Kubotas
Flat structure with four-legged happiness managers: Nori, our CBO (Chief Barking Officer), ensures that office visits are filled with good emotions
Interesting, technologically advanced, and visually attractive projects
Cutting-edge technologies we work with – they’re so cool that sometimes we’re amazed by them ourselves!
Impact on the project: Because who said only bosses can show off?
Mature teams with diverse seniority: Here everyone will find their place, regardless of years of experience, education, or position in the CV – skills, motivations, and a twinkle in the eye count
More or less official integrations: We party like true professionals… or better!
We don’t shy away from discussions about fu**ups, and one of our values is “don’t fu** the customer”
And to put it simply, we generally have a cool atmosphere!
recruitment process
- Our recruitment team will perform the 1st interview to verify your experience, motivation, and verbal skills (45 minutes).
- In case of success, as this is a crucial role in the organization, you’ll talk with Adam, our CEO (1,5h).
- Usually, after a few days, expect feedback and/or offer.
Play your cards right and join us!
Weronika Mędoń
Talent Acquisition Specialist
HI, i'm Weronika – a talent acquisition specialist
I would love to answer all your questions regarding current job offers and daily work at CrustLab. Feel free to contact me.