The originator of the Solver project is the training and consulting company Nowe Motywacje, based in Krakow, Poland. The company has existed since 1996, and a year later it functioned as part of the Schouten Global group, a worldwide leader in training. Taking care of the development needs of its clients, Nowe Motywacje creates tailored training and coaching programs, initiates consulting activities, conducts research projects, and proposes system solutions for HR, training over 22,000 people annually. In times of change, they adapted their offer and the forms used to the expectations and possibilities of the organization, which resulted in the creation of the Solver knowledge-sharing platform. Collaboration with CrustLab was initiated by Agata Kołodyńska, Director of Operations in Nowe Motywacje.
Solver principal challenges
The main challenge of this project was the creation of an e-learning platform with a payment option. It was also very important for the client to accurately estimate the project duration and complete the work on time. The funds for the creation of the platform came from an EU subsidy and timeliness was one of the conditions for receiving them. Another significant problem was the adjustment of the payment model. Relying on CrustLab’s experience with financial applications, the client asked us for advice on choosing the right payment model from the solutions available on the market. The initial vision of the client included a number of functionalities, the legitimacy of which we had to verify and plan their implementation to the platform. The last step before starting the development phase was designing the look of the platform so that learning through it would be comfortable, effective, and intuitive.
How CrustLab helped Solver
After thoroughly examining the customer’s requirements and needs, we started designing the UX and UI of the platform. We have created a mock-up of a friendly-looking tool that is easy and intuitive to use. We focused on creating a video call panel that looks similar to Google Hangouts, which is well-known to many users, but we equipped it with additional functionalities facilitating the exchange of knowledge. During online lessons, users have access to a dashboard containing a school board on which they can draw, a notebook, and a messenger, thanks to which they can share training materials. The operation of this type of platform would be difficult without the possibility to book appointments, so we created a dedicated calendar that allows users to conveniently book the dates of lessons.
Regarding payments, we gave up the integration with a payment gateway proposed by the client and focused on integration with the Stripe payment system, thanks to which we reduced transaction costs. Platform users can create a customer account where they will find a full history of lessons they have purchased along with the billing of payments they have made.
- Security – the learning process, from the moment of booking, a lesson is carried out with public and safe Google Meet tools.
- Transactions API – payments are made through the third party provider Stripe. This change of the payment concept facilitated formal issues and shortening the time needed to become a payment institution.
- Artboard – dedicated functionalities facilitating the exchange of knowledge and effective learning.
We created a web-based e-learning platform for users who want to share knowledge and those who want to learn. We designed a tool that is intuitive and allows users to effectively help them expand their knowledge, thanks to dedicated functionality that facilitates learning. We enabled bookings and payments to be made within the platform to make it even easier for users to learn.
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We take advantage of CrustLab’s experience in the field of payments, new functionalities, and user-friendly design. The development process itself ran smoothly and according to plan. It was important for us to complete the project on time, so I cannot imagine a better partner for this project.
CrustLab consistently adds value to our organization in many ways. We’ve received very positively feedback on the system CrustLab has delivered. Our customers regard it as an excellent product. Our experience working with them has far exceeded those of other vendors.
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The best part of working with CrustLabs was their attention to detail in every step of the development process. They were great about taking the initiative to suggest new enhancements and features that our product owners hadn’t thought of and sharing with us the best practices.
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